Security & Privacy


The Indian Garden Company is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. THE INFORMATION WE COLLECT AND HOW WE USE IT

1.1. When you contact us we need to know your name, postal address, email address and telephone number so that we can reply to you. We also need to know your credit card details when making an online payment to us so that we can process the payment. The Indian Garden Company does not store the payment card details. The payment card details are only used to process the payment.

1.2. The relevant information is then used by us, our agents and sub-contractors to process your orders, enquiries and to communicate with you in general.

1.3. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics will not include information that can be used to identify any individual.

1.4. We, may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank email to info@indiangardencompany.co.uk

2. OUR USE OF COOKIES AND OTHER INFORMATION GATHERING TECHNOLOGIES

2.1. A “cookie” is data that is stored on your computer that is revealed to the website controller when you access the relevant site.

2.2. We may use cookies from time to time on this site to monitor usage. We do not use cookies to collect any further personal information when you use this site.

2.3. It is possible to configure your web browser not to accept cookies. Please refer to your browser support for guidance on how to do this.

3. HOW WE PROTECT YOUR INFORMATION

3.1. The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

3.2. These servers sit behind a secure Firewall security system and are backed up and held securely off site. These hardware and software systems are monitored 365 days per year.

3.3. We use 128bit SSL encryption to protect the security of data transmitted to us. However if you supply information to us by other means, for example by email, this is done at your own risk.

3.4. We also keep your information confidential. Our internal procedures cover the storage access and disclosure of your information. If you require any further information about these procedures please contact us at info@indiangardencompany.co.uk

4. SALE OF BUSINESS

If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business subject to terms of confidentiality no less onerous than contained in this policy.

5. UPDATING YOUR DETAILS

If any of the information that you have provided to us changes, for example if you change your email address, name or payment details please let us know the correct details by sending an email to info@indiangardencompany.co.uk or by sending a letter to The Indian Garden Company The Croft, Kingwood Common, Henley on Thame, Oxfordshire, RG9 5NB.

6. YOUR CONSENT

6.1. By submitting personal information to us, including sensitive personal information, you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page so that you may be aware of the information we collect and how we use it at all times.

6.2. When you provide personal information about other individuals, you do so on the basis that the other individual has consented and agreed to the processing of the relevant personal data in accordance with this policy.

6.3. Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

7. HOW TO CONTACT THE INDIAN GARDEN COMPANY

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send email to info@indiangardencompany.co.uk

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